Thursday, 21 January, 2010

Stop annoying IMAP error message in Outlook

Outlook 2007 is my email client. But I periodically get an annoying dialog box when using it. The dialog box says:

Error message-IMAP server closed connection error code-0x800CCCDD

"Your IMAP server has closed the connection. This may occur if you have left the connection idle for too long. Details: LOGOUT received ..."

I have one IMAP email account and a few POP3 accounts but I never got such an error when using outlook express as my email client.

After I did a search I found that Outlook was trying to periodically retrieve mail headers from the IMAP server but that's not really necessary since its a 'live' connection.

The mail appears in my IMAP account when I view its Inbox folder with no need for Outlook to do automatic send/receives.

The solution is to change a setting in Outlook 2007 using the following steps:

•Navigate to Tools->Send/Receive->Send/Receive settings->Define send/receive groups or simply press the hot key Ctrl+Alt+S

•Exclude the IMAP account from any group that has a automatic send/receive scheduled (e.g. "All accounts" group)

After the change is saved, outlook would no longer do scheduled send/receive on my IMAP account and not generate any more annoying dialog boxes.

I found I had similar setting in outlook express:

•Navigate to Tools->Accounts..., click "Properties" for my IMAP account

•Under "General" tab, uncheck "Include this account when receiving mail or synchronizing".

1 comments:

Mike said...

I am a Microsoft Outlook user. Few days ago, I got an error in outlook. I was unable to open outlook. I tried Inbox repair tool to fix outlook file, but it could not help me. After that I contacted with Repair Outlook PST file. They are Outlook pst expert, they repaired my pst file.

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